Terms of service
Terms of Service
Effective Date: July 28, 2026
Welcome to Naevona. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
1. Use of Our Website
You agree to use this website only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of the website.
2. Products
We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, we reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
Because our body care products are handcrafted, slight variations in color, texture, scent, and appearance may occur from batch to batch.
3. Orders
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product availability.
Once an order has been placed, we may not be able to modify or cancel it if it has already begun processing.
4. Pricing
All prices are listed in U.S. dollars and are subject to change without notice.
Applicable taxes and shipping charges will be calculated at checkout.
5. Shipping
We process orders as quickly as possible. Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to an incorrect address provided by the customer.
6. Returns and Refunds
Please refer to our Return Policy for complete details regarding returns, exchanges, and refunds.
7. Product Use
Our products are intended for external use only.
Before using any skincare product, perform a patch test on a small area of skin. Discontinue use if irritation occurs.
Our products have not been evaluated by the U.S. Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
If you are pregnant, nursing, have a medical condition, or are under the care of a healthcare provider, consult your physician before using products containing essential oils.
Keep products out of reach of children unless specifically intended for children.
8. Intellectual Property
All content on this website, including text, photographs, logos, graphics, product names, and designs, is the property of Naevona and may not be copied, reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Naevona shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
10. Privacy
Your use of this website is also governed by our Privacy Policy.
11. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Changes become effective when posted on this website.
12. Governing Law
These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law principles.
13. Contact Us
If you have any questions regarding these Terms of Service, please contact us through our website's contact form or by email.